After getting ripped off by Petco doing a terrible job every time and charging through the roof for it, I tried almost every groomer in my area and no one can compare to Pawfection. The staff is always super friendly and they remember their regulars, makes you feel like you're dealing with friends more than a business. They pay special attention to detail and do everything to make your pup perfectly clean, but also happy. My dog had a small series of scratches on his neck from running after a bell face first into some brambles, they took the time to tell me they were extra cautious and even put some special oil on him to help the inflamation. Shea is my favourite, I think she does my dog every time I go and I am never disappointed, though they're all very welcoming. And they never make me feel bad about his constant pulling and barking! True dog people who really care about you and your dog. Even though I love 15 min away, I wouldn't trust my pup with anyone else.