Oh man --- what's NOT top notch at Posh Pawn?!! ?? David and his team are so ridiculously thorough, considerate and customer-focused ---- it's so comfortable working with them I feel like I'm dealing with family (family I like!). They'll research your inquiries, allocate their own resources to confirm authenticity, call you back same day/Saturdays, honestly have never made a request (or had a request/need that wasn't anticipated or met). I never write reviews or "vote", but I am today per Posh Pawn. You won't be pressured or pushed. If it can be found, they'll find it. I've bought diamond studs, necklaces, rings from David; he found me the exact watch I wanted (wasn't easy to find). You may not ultimately always walk out of their store with a purchase in hand, but you will always walk out knowing you were treated straight-up honest, transparent, fair, safe. Good people, good ethics, good business.