I ADORE this place! I've been getting Brazilian bikini waxes for over 10 years in Encinitas and I've always experienced adverse reactions (i.e., bumps, irritation, ingrown hairs, redness, soreness, etc.). Not having "shopped around" for other waxing establishments I mistakenly assumed these kind of reactions were normal and came with the territory. Boy was I wrong! I've never had such a wonderful wax as I had at Natura. No post-wax soreness, irritation, or redness. It's growing out painlessly and evenly - no ingrown hairs. I love that they use different waxes for the different areas of your bikini region. Brilliant! I vote A+ for Natura Waxing Lounge & Spa ALL THE WAY!